Design of an Interactive A.I. for help desks, and the Internet of things Sean Wilson and I started a semantic search company over a decade ago. This started my foray into intelligent systems, big data, and artificial intelligence. We left this company after eight years of hard work. This company is still operational today and doing well. I always felt that there was something missing from a search only solution. First I tried to make the search more intelligent. I tried many different approaches. Focused on getting better Word Sense Disambiguation (WSD) using neural networks. WSD can be thought of as being able to tell ambiguous usage of words apart. “Jaguar”, are we talking about the car or the animal? “bank”, did they mean a financial institution or the side of a river? This can usually be resolved from the immediate or larger context of whatever it is you’re looking at. This only led to better information retrieval, not anything remotely intelligent